Returns & Exchanges

At Ovcio®, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return and exchange policy for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn state.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.